ZAK Solutions provided end-to-end operation, maintenance, and support services to ensure the reliability, security, and efficiency of KOC’s IT network infrastructure.

• Operation, maintenance, and onsite support services for KOC IT Network
• Network security, auditing, and policy management with regular updates
• Network health checks and root cause analysis
• Upgrade of existing network equipment to meet service level requirements
• Provision of onsite support personnel (Kuwaiti and non-Kuwaiti) throughout contract stages
• Integration of equipment, including 3rd-party systems, within the KOC network

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